Privacy & Security

Data Policy

Effective Date: March 1st, 2024

Last Updated: July 8th, 2026

Your privacy is critically important to us. This Data Policy explains how QuickSend collects, utilizes, and protects the data of both our Merchants and their end-customers.


1. Information We Collect

  • Merchant Data: Name, email, business details, and payment information required for subscription billing.
  • Customer Data: Phone numbers, names, and invoice totals strictly for the purpose of generating and delivering invoices via WhatsApp.
  • Technical Data: IP addresses, browser types, and device telemetry used for platform security.

2. How We Use Data

  • To operate the QuickSend platform and deliver invoices reliably.
  • To process your subscription payments securely.
  • To prevent fraud, abuse, and unauthorized access to our systems.

3. Third-Party Sharing

We do not sell your data. We only share data with essential infrastructure partners:

  • Twilio: For the delivery of WhatsApp messages (phone numbers and invoice PDFs).
  • Supabase: For secure cloud database hosting and authentication.
  • Stripe/Paystack: For processing your subscription payments.

4. Global Compliance

  • Kenya ODPC: We comply with the Kenya Data Protection Act, ensuring data minimization and secure storage.
  • GDPR/CCPA: While operating globally, we adhere to high standards of user consent, data portability, and the right to be forgotten.

5. Data Deletion & Rights

  • You have the right to request a full export of your business data at any time.
  • You may request account deletion, which will permanently purge your invoice history and customer records from our active databases within 30 days.